When I came in for an oil change and normal check for my 2012 Equinox, the gentleman that helped me did not let me know that my MPP no longer was valid due to the fact that it was 2 miles over 60,000 and that was getting to your establishment. Instead, the work was done, the wait time was well over 3 hours (which I was told a less time) and then he said, "Oh you expected that to be free didn't you?" and then proceeded to act like he was calling someone and then told me I had to pay $55! I've done business with Reliable Chevrolet for 5 years and we've purchased 5 vehicles which the most recent one was a brand new 2018 Chevrolet. We will no longer be doing business with you guys and plan to take our business elsewhere. I've never been treated poorly in all the years we've been coming there but that was definitely the last for us.
Your team went the extra mile to help get my car back on the road quickly and well serviced. Thanks for the extra effort, and doing a good job to keep my motor running well. Rings and Pistons replaced and still going strong. Thanks.
I came to the dealership looking to get this specific car that I had seen on the website and between speaking with Garrett to make sure they still had it and then Tyler making the who experience go incredibly smooth and easy I had the best experience o could have ever imagined. And it was all because of these two gentlemen.
I was kept updated on the progress of my service by Debbie Peavey. She is an EXCELLENT service advisor who is a great asset to your company. She is knowledgeable and explains everything regarding the services and pricing. Kelsey Shanders...thanks for providing me with a loaner vehicle. That was a WONDERFUL perk to receive while my car was in the shop. Many dealerships don’t have loaners, so it’s always nice to have that option. My transmission is perfect. Great to have a warranty. Kenny Carter did a SUPERB job. Thank you Reliable Chevy for the FIRST RATE SERVICE in my time of need!
Debbie was great! She kept me informed on the work of my car. She was always courteous and professional. Jose is who handled my pickup. Again, always professional and friendly. I feel comfortable taking my vehicle in, knowing I will be treated with respect.
The entire visit was very relaxed. No one was pushy or high pressure. Dillon Turner who was my salesman made every effort to make sure that I understood the transaction and the details about the Chevy Cruze I was wanting. The entire process from the time I walked in until I DROVE out was smooth and was not frustrating.This 74-year-old great grandmother would not be afraid to venture in by myself next time. Plus, I got a great deal on a wonderful car.
Ryan took great care of us when we came into the dealership seeming very knowledgeable about the Spark we were looking at. After having a horrible time at the Kansas City dealership it was refreshing to work with a professional.