I���m taken care of every time I take my car to Reliable. My car is well taken care of and so am I. I only have my car and work everyday Monday thru Friday and need a loaner car and everybody works to get me one if they have to keep my car.
I recently went in to Reliable Chevrolet to have my tailgate assist fixed. Shawn in service was excellent! He went way overboard to make sure that I was taken care of. The part was not in the first time I dropped my truck off. Shawn volunteered to call me when he got the part in. It's hard for me to get away from work during the day, so he arranged to pick up my truck and even delivered it back to me. I sure appreciate his follow through and his whole attitude. He sure went out of his way to take care of me! Thanks!
I do not like being texted about my vehicle when it is in the shop. I would like a phone call. Also the service staff is rude and short when I was questions or try to say anything. They also wanted me to pay for a second diagnosis fee when I brought my car back to them for it showing the same problem that it was before servicing it not 30 earlier. Just rude and unprofessional. Never again will I do any kind of business with this dealership.
Matthew did a great job listening to our concerns and making sure we were comfortable. Just don���t make someone wait so long when they have a upset toddler. Other than that we love our car and would by From him again
The salesman answered all my many questions expertly and was very patient with me. He made me feel at ease the whole time and I felt like he really listened to me and cared about what I was saying. The finance man was just as helpful.
Worked mostly with Brad and Michael, and they are Great. Both knowledgeable, informative, and super pleasant. While I did interact with a few others, I am bad at name, BUT that said No One at this dealership was nothing less than 5 stars.