The Reliable Chevrolet Service Team always seem to work well together to provide excellent service and foster a sense of camaraderie between the service personnel and the customers. Jose Garcia always is friendly and excels in his position because his demeanor is always pleasant and he takes the time to build relationships with his customers. I have my vehicle serviced regularly with Reliable Chevrolet because of the professionalism of the service staff. I haven’t personally met the Service Manager Dixie Lee, but she should be commended for doing a great job leading her team. Keep up the good work!
After speaking to your service department the day before and being told it would be better if I had an appointment, I made an appointment,and arrived on time, for 9:00 to get a state inspection which at any other place I have been would have taken 20 minutes at tops. I was there for over an hour and twenty minutes and wondered why I even made an appointment. I was treated with the upmost curtesy and have nothing against the staff, but I was probably there for an hour before the guy started checking on all of us and was told they were wsy backed up and offered a loaner. Just shocked that it took so long for a state inspection and if I would have gotten s loaner, that $12.00 inspection would have cost the dealership a lot of money.